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Shyama Dutta

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Shyama Dutta

Shyama Dutta

Managerial Strategy & Behaviour

Customer ExperiencePuneOnline & Offline

About

With over 20 years of experience, I design and deliver engaging learning experiences that build leadership, communication, and business capability. Using interactive methods, storytelling, simulations, and real-world scenarios, I help organisations translate learning into measurable performance.

Certifications

NLP PR actioner Certification

American Board of NLP

Work Experience

Jan 2026 – Present

Learning Design| capability building| Content Strategy

Writxt Solutions

Other · Pune

Design and deliver customised learning and capability development solutions that strengthen leadership, communication, behavioural skills, and workplace performance. Partner with organisations to create learning frameworks, eLearning solutions, instructional content, and brand messaging that align w…

  • Design and deliver customised leadership, behavioural and professional capability development programmes.
  • Consult with clients to identify learning needs and develop tailored capability-building solutions.
  • Design eLearning courses, instructional content, learning journeys and performance support resources.
  • Develop brand messaging, content strategy and thought leadership assets for organisations.
  • Create training proposals, learning architectures, presentations and facilitation materials.
  • Facilitate workshops, leadership programmes and virtual learning experiences.
  • Build strategic partnerships and identify new business opportunities. Manage end-to-end project delivery, stakeholder relationships and client success.

Jan 2020 – Oct 2025

Head of Learning

GlobalStep

Full-time · Pune

Led the Learning & Development function for a global organisation, driving enterprise-wide capability development across leadership, communication, recruitment, onboarding and professional skills. Partnered with business leaders to design learning strategies, build capability frameworks, develop ind…

  • Led enterprise-wide learning and capability strategy for a global organisation with over 1500 employees.
  • Designed and implemented leadership development programs, communication training initiatives, and capability-building interventions aligned with business goals.
  • Key contributions included developing structured capability frameworks for managers and emerging leaders, conducting training needs analysis to identify skill gaps, delivering programs on communication and leadership presence, and partnering with business leaders to strengthen managerial capability and team collaboration.

Aug 2008 – Present

Academic Leadership

Symbiosis International University

Contract · Pune

Designed curriculum and facilitated programs in marketing management, communication, leadership, and workplace readiness. Mentored students and professionals in confidence building, career development, and interpersonal effectiveness. Build Placement and Leadership Trainings and Solutions

Jan 1990 – Present

Media and Advertising

Consultant

Contract · India

• Advertising & Marketing/Sales • Directly handled B2B sales and client acquisition for advertising and communication services. • Worked as Account Planner & Copywriter across FMCG, Telecom, BFSI. • Worked as a columnist, for branding, food and others

Education

  • In EnglishMasters

    Pune University · 1987-1989

Technologies

Leadership DevelopmentADVPeople ManagementADVBusiness StorytellingADVStakeholder ManagementADVPresentation DesignADVTraining Need AnalysisADVInstructional DesignADVSales and MarketingADVContent StrategyADV

Intro Video

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