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Business Comm Skills

Hybrid

Practical, interactive training designed to strengthen workplace communication, professional effectiveness and interpersonal skills. Programmes can be customised for corporate professionals, managers, freshers and teams based on organisational needs. Key areas include Business Communication, Business English, presentation skills, professional etiquette, assertiveness, teamwork, interview and employability skills, workplace writing, customer communication and leadership skills. Sessions use role plays, case studies, simulations, discussions and workplace scenarios to ensure practical application. Available as customised workshops, short-term programmes or longer training engagements

Surbhi Sushil Raddi

About the Facilitator

Surbhi Raddi is a Corporate Trainer, Business Communication Coach and Facilitator with 18+ years of experience in English language, Business Communication and Soft Skills training. She has delivered 200+ workshops and training programmes for corporate professionals, managers, college students, healthcare professionals, educators and job seekers. Her areas of expertise include Business Communication, Business English, workplace communication, presentation skills, professional etiquette, interview and employability skills, leadership, teamwork and customer communication. She has worked with diverse organisations and institutions including Symbiosis International University, Thermax, TCS, Tata AutoComp, Tata Chemicals, TVS Auto and IISER Pune. Her facilitation approach is practical, interactive and experiential, using role plays, case studies, simulations and workplace scenarios.

Commercials

Customised pricing based on duration, participant group size and programme requirements. Corporate rates available on request. Travel and accommodation, where applicable, are additional.

Medium of Instruction

English, Hindi, Hinglish

Program Overview

Professional Comm is a practical, interactive workplace communication and professional skills programme designed to help professionals and teams communicate with greater clarity, confidence and impact. The programme can be customised for corporate professionals, managers, team members, freshers and early-career employees based on organisational needs. It addresses common workplace challenges such as unclear communication, difficulty expressing ideas, ineffective presentations, lack of confidence, unprofessional email or verbal communication, difficulty handling conversations and challenges in working collaboratively. Sessions may cover Business Communication, Business English, workplace conversations, presentation skills, professional etiquette, assertiveness, listening, email and business writing, teamwork, customer communication, interview skills and other employability or professional skills. The training is highly experiential, using role plays, case studies, simulations, workplace scenarios, discussions and practical activities so that participants can immediately apply what they learn. Programmes can be delivered as customised workshops, short-term interventions or longer training engagements in online, classroom or hybrid formats.

Duration

Customisable format: 2–8 hours depending on organisational need. Can be delivered as a focused workshop, half-day/full-day programme or multi-session intervention. Content, activities and duration can be adapted to participant level, role and business context.

Modules Covered

1
Business Communication & Workplace Language
2
Listening & Interpersonal Communication
3
Professional Email & Business Writing
4
Presentation & Public Speaking Skills
5
Professional Etiquette & Workplace Presence
6
Assertiveness & Difficult Conversations
7
Teamwork & Collaborative Communication
8
Interview & Employability Skills

Key Benefits

  • •• Communicate with greater clarity, confidence and professionalism.
  • •• Structure and present ideas effectively in meetings, discussions and presentations.
  • •• Write clearer, more professional workplace emails and messages.
  • •• Handle workplace conversations and disagreements more effectively.
  • •• Strengthen listening, interpersonal, teamwork and customer communication skills.
  • •• Use practical strategies for professional etiquette, assertiveness and workplace effectiveness.
  • •• Apply communication and professional skills immediately through realistic workplace situations and practice.

Who Can Attend

Corporate professionals, managers, team leaders, executives, freshers, early-career professionals, graduate trainees and employees who need to strengthen their workplace communication and professional skills. Programmes can be customised according to participant level, role and organisational requirements.

Key Outcomes

Participants will be able to:
• Communicate ideas clearly, confidently and professionally in workplace situations.
• Adapt their communication to different audiences, situations and professional contexts.
• Participate more effectively in meetings, discussions and workplace conversations.
• Deliver structured and engaging presentations.
• Write clearer, more professional workplace emails and messages.
• Use assertive and appropriate language while handling professional interactions and disagreements.
• Demonstrate stronger listening, interpersonal and teamwork skills.
• Handle common workplace communication challenges through practical strategies and role plays.
• Apply professional communication skills immediately in their day-to-day work.

Program Highlights

• Highly interactive and participant-centred
• Customised to organisational and workplace requirements
• Uses role plays, case studies, simulations and real workplace scenarios
• Focuses on practical application rather than lecture-based learning
• Suitable for corporate professionals, managers, freshers and early-career employees
• Available in virtual, classroom and hybrid formats
• Can be delivered as a standalone workshop or multi-session programme

Interested in this program?

Talk to us about running this for your team.

Enquire About This Program