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Trisha Bhattacharjee

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Trisha Bhattacharjee

Trisha Bhattacharjee

Leadership development

Leadership & ManagementKolkataOnline & Offline
Experience
6 years
Corporate training
6+ yrs

About

I am a Learning & Development and Soft Skills professional with over 10 years of experience across corporate learning, facilitation, onboarding, training coordination, and behavioural skill development. My professional experience includes working with organizations such as Wipro, Concentrix, Genpact, Cognizant, and Google Operations Center, where I gained extensive exposure to employee onboarding, global learning programs, training coordination, LMS management, stakeholder management.

Expertise

Training domains

Human Resources
POSH / Workplace ComplianceLearning & DevelopmentDiversityEquity & InclusionDiversityEquity & InclusionDiversityEquity & InclusionDiversityEquity & InclusionDiversityEquity & InclusionDiversityEquity & InclusionDiversityEquity & InclusionDiversityEquity & InclusionDiversityEquity & InclusionDiversityEquity & Inclusion
Leadership & Management
First-Time ManagersConflict ResolutionTeam BuildingStrategic Thinking
Soft Skills
CommunicationBusiness WritingPresentation SkillsPublic SpeakingTime ManagementEmotional IntelligenceCritical ThinkingProblem SolvingInterpersonal Skills

Suitable for

FreshersLateralsManagersSenior Managers

Experience

Aug 2016 – Sep 2017

Process Associate

Concentrix

Full-time · Kolkata

Managed end-to-end customer interactions for Uber users, resolving queries and concerns while maintaining service quality and process standards. The role strengthened my communication, problem-solving, conflict-resolution, and stakeholder-management skills in a fast-paced global service environment.
  • Customer service

Feb 2018 – Aug 2019

Customer support associate

Cognizant

Full-time · Hyderabad

Facilitated behavioural, product, and Voice & Accent training for diverse learner groups. Focused on improving communication, speech clarity, confidence, and professional effectiveness while maintaining strong training outcomes, including a 95% throughput rate.
  • Training
  • Curriculum design
  • Facilitation

Aug 2019 – Jul 2025

Program management senior specialist

Google operations center

Full-time · Hyderabad

Managed and delivered global learning and onboarding programs, including leadership development and professional development interventions. Facilitated training and coaching on communication, decision-making, problem-solving, well-being, and workplace effectiveness. Managed end-to-end training opera…

  • Leadership development
  • Soft skills Trainer

Oct 2025 – Present

Freelance Corporate Trainer

MCI learning

Other · Kolkata

Design and deliver interactive, experiential training programs for corporate professionals, managers, students, and early-career professionals. Key areas include Business Communication, Leadership Development, Professional Etiquette, Workplace Behaviour, Campus-to-Corporate, Interview Skills, Public…

Training Programs

Leadership development
Soft skills development
Posh training

Recommendations

Trisha conducted an engaging and well-structured training session for our team at IPC Tennant. Her facilitation style was interactive, practical, and participant-focused, with an effective use of case studies and real-life workplace scenarios. She created a comfortable environment that encouraged active participation, discussion, and reflection. The session was well received by the participants, who particularly appreciated the relevance of the examples and the opportunity to engage with the concepts rather than simply listen to a presentation. We appreciate Trisha’s professionalism, subject knowledge, and ability to connect with a diverse audience, and we look forward to opportunities to collaborate with her again.
Charu gupta, HR head, IPC Tennant
Trisha facilitated an engaging and highly interactive soft-skills workshop for our team. Her experiential and gamified approach made the learning process enjoyable while effectively addressing key workplace competencies such as teamwork, communication, problem-solving, decision-making, collaboration, and leadership. The activities were thoughtfully designed to encourage participants to think, communicate, strategize, and work together in real time. Her energy, facilitation style, and ability to connect each activity with practical workplace situations helped create a meaningful learning experience.
Sabari Chatterjee, Senior manager, Learning and development, Ujjivan Bank

Credentials

Certifications

Posh certificate

Protouch · 2025

POCSO

Protouch · 2025

Train the trainer

Cognizant · 2019

Certified leadership coach

Google operations center · 2023

Education

  • BA in EnglishBachelors

    Calcutta University · 2013-2016

  • Branding and business communicationDiploma

    MICA · 2020-2020

  • MA in English(pursuing)Masters

    IGNOU · 2024-2026

Profile submitted 6 Aug 2026

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