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Aditi Srivastava

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Aditi Srivastava

Aditi Srivastava

Leadership Behaviour & Executive Coaching

Leadership & ManagementGurugram, HaryanaOnline & Offline
Experience
14 years
Corporate training
14+ yrs
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About

14+ years delivering corporate training across healthcare, healthtech, senior care, BPO, insurance, travel, financial services and retail. I build behaviour-led journeys—not isolated workshops—and have created Hogan/360 IDPs for 11 CXOs, coached 5 leaders through role transitions, and designed first-time manager, manager-of-managers, consultative sales and customer-first programmes. My work connects psychology, assessment data and business outcomes.

Expertise

Training domains

Customer Experience
Customer Service ExcellenceCX StrategyVoice of CustomerService Recovery
Leadership & Management
Executive CoachingFirst-Time ManagersMid-Level LeadershipSenior Leadership
Sales
B2B SalesB2C SalesConsultative SellingSales Leadership

Suitable for

LateralsManagersSenior Managers

Experience

Feb 2025 – Present

Head of Learning & Culture

CK Birla Hospitals

Full-time · Gurugram, Haryana

Leading enterprise learning, culture and leadership development across a multi-hospital healthcare group; currently serving notice and available from 16 October 2026.

May 2023 – Jan 2025

Head – Learning & Development (AGM)

Antara Senior Care

Full-time · Gurugram, Haryana

Led enterprise learning and multi-month leadership journeys, including first-time manager, functional-head and CXO development programmes.

Jul 2021 – Apr 2023

Head of Training (AGM)

Pristyn Care

Full-time · Gurugram, Haryana

Led training for a fast-scaling healthtech business, covering sales capability, customer experience and new-CXO business training.

Oct 2019 – Nov 2020

Executive Assistant to CXOs

Kalkine

Full-time · Gurugram, Haryana

Supported CXO priorities, business coordination and executive decision-making in a financial-services environment.

Mar 2018 – Oct 2019

Manager – Training & HR, PAN Asia

DA MILANO

Full-time · Delhi NCR

Led retail capability, sales and HR initiatives across PAN-Asia markets.

Jun 2016 – Mar 2018

Assistant Manager – Training

Allianz

Full-time · Gurugram, Haryana

Managed sales, service and behavioural capability for insurance and roadside-assistance teams.

May 2012 – Jun 2016

Lead Trainer

WNS

Full-time · Gurugram, Haryana

Delivered process, sales, customer-service and behavioural training in large enterprise operations.

Training Programs

Leadership Behaviour: Insight to Visible Change
Manager Development: From Task to People Leadership
Consultative Sales & Customer-First Conversations

Credentials

Certifications

Hogan Assessment Certification

ThreeFish Consulting

Marshall Goldsmith Stakeholder Centered Coaching

Marshall Goldsmith Stakeholder Centered Coaching

POSH Trainer Certification

Invictus

Master Trainer Certification

Asian College of Teachers (ACT)

Education

  • Master of Business Administration (MBA)Masters

    Arunachal University · 2011 - 2013

  • Bachelor of Science in BiotechnologyBachelors

    Chhatrapati Shahu Ji Maharaj University (CSJM) · 2008 - 2011

Profile submitted 6 Aug 2026

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