Your ONE STOP for Corporate Training.
Hospitality/Hotels training
Nivedita Kanitkar - Gupte
Soft SkillsPuneOnline & Offline
14 years
Experience
14+
Corp. Training Yrs
About
I am a seasoned Soft Skills and Behavioral Skills Trainer with over 16 years of experience across India, Dubai, and the Maldives. I have trained students, educators, and corporate professionals in communication, leadership, customer service, teamwork, personality development, and workplace readiness, delivering engaging, practical, and results-oriented learning experiences.
Training Domains
Customer Experience
Customer Service ExcellenceCX StrategyVoice of CustomerCustomer SuccessService RecoveryContact Center Operations
Leadership & Management
Executive CoachingFirst-Time ManagersMid-Level LeadershipSenior LeadershipStrategic ThinkingChange ManagementDecision MakingPerformance ManagementTeam BuildingConflict Resolution
Soft Skills
CommunicationBusiness WritingPresentation SkillsPublic SpeakingTime ManagementEmotional IntelligenceCritical ThinkingProblem SolvingInterpersonal SkillsPersonal Effectiveness
Education
- CSRMasters
IGNOU · 2 years
- in Hotel ManagementBachelors
BVP · 1999-2002
Work Experience
Jun 2024 – Present
Founder
Drushti Training and Consultancy Services
Full-time · Pune
As the Founder of Drushti Training and Consultancy Services, I collaborates with educational institutions, universities, hospitality organizations, and businesses to bridge the gap between academic learning and industry expectations through practical, engaging, and outcome-oriented training.
Testimonials
“"Maam, you create a supportive and inclusive classroom environment where everyone feels valued. Thank you."
Training Programs
Soft skills
Time management
Grooming and Professional Etiquettes
Clientele
Marigold BanquetsZilla Parishad schools (8th to 10th Std)IT institutes
