Anita Simon

Aug 2023 – Present

Senior Freelance Trainer

Freelance · Pune,India

• Trained on : Effective communication - verbal & non-verbal, Client-centricity,Leading Hybrid teams,Organizing & Prioritizating,Accountability,Critical thinking & Decison-making, Consulting skills,Unconscious Bias,Time management,Team management,Change management,Emotional Intelligence & building social capital,Effective Conversation Techniques for Superior Influence and Outcomes,Effective team player ,Managing fast-changing employee expectations in an evolving workplace,Influencing without authority,Manage yourself through Accountability,Everyday Leadership, Growth 6.mindset; 7.Critical Thinking for Better 8.Decision Making 9.Communication Mastery Topic Challenging the first line of Defence 1.Building bridges through Communication,Growth Mindset, Business Management, Executive Presence etc

Sep 2016 – Jun 2023

Senior Training Specialist

Amazon Pvt Ltd

Full-time · Pune, India

• Project Management for multiple projects related to training & automationTrain the Trainer Mentoring, training & managing junior trainers Team management Verbal & non-verbal communication training Soft skills & Career skills training Process & Cultural awareness training Training on Teamwork & collaboration, Problem-solving, Time management, Decision making, Conflict resolution, Goal setting, Work ethics & Compliance, Team management etc.

Jun 2003 – Aug 2016

Deputy Manager

Wipro Pvt Ltd

Full-time · Pune, India

• Senior management Onboarding - VPs & GMs; Specialized Onboarding of CAs, Campus & Management trainees; Team management of Onboarding spocs pan-India & globally - Recruitment, training, performance & compliance management Compliance spoc; Disability Spoc; Retention Spoc; Quality spoc; BGV spoc; ; Admin tasks related to the Training Dept & Onboarding; Content updation; Employee Branding for Onboarding Leadership development training

Nov 2002 – May 2003

Business Manager

Shanti Ganga Financial Services

Full-time · Pune, India

• Recruitment, training & management of Telesales & Direct Sales channels for a DSA of Standard Chartered & Citibank Credit Cards and Personal Loans Managed a team of 5 Team Leaders, 20 Associates and other associated staff besides training the Telesales, Collection & Direct Sales Staff Drafted incentive schemes to motivate the various teams Chief Liaison with Standard Chartered Bank and Citibank Officials Trouble-shooting & day-to-day Operations Exceeded Sales targets thereby enabling the selection of our Site for special development Ensured compliance to the Banks’ rules & SOPs

May 2000 – Oct 2002

MIS In-charge

Mphasis Software & Services

Full-time · Pune, India

• All MIS for the BPO ; Customer Service for Citibank -US

Aug 1999 – May 2000

Customer Service & Telesales Manager

IndiaCom Directories

Full-time · Pune, India

• Management of the Customer Service team for the Pune Directory - white & yellow pages which included Recruitment, training & managing multiple teams; Managing housewives working from home - selling yellow page space, Telesales office staff, white page staff, Summer trainees etc - In-charge of the E-Directory & Co.website - PRO for the Co., primary liaison with Pune Telecom, VIPs, major Corporates etc

Aug 1987 – Jul 1997

Executive Technician

Medinova Diagnostic Centre

Full-time · Pune, India

• In-charge of all automated instruments; Management of Quality Assurance Program; Inventory mgt;Administration of their Paramedical courses; Set-up & administration of their first Franchise center at Hermes center, Convent Street, Pune Camp