Learning Operations Consultant
Shabbir Poonawala
18 years
Experience
18+
Corp. Training Yrs
About
Skilled at managing large scale training operations across New Hire Training, Tenured FTE and Leadership development for functional and behavioral training Certified HP Train the Trainer and Instructional Designer (Articulate 360, Canva, Mindsmith, Rise 360) Certified Train the Trainer Langevin NLP master Practitioner
Training Domains
Education
- EnglishBachelors
VMU · 2011-2014
Work Experience
Nov 2016 – Jul 2024
Senior Manager - Learning and Development
ID Medical
Full-time · Pune, India
Directed the full learning strategy for corporate, clinical, and remote teams across U.K. healthcare markets. Led LMS transformation—migrated from legacy system to scalable digital platform supporting 5,000+ users, saving ₹50L annually. Designed and deployed organization-wide Leadership Development…
- Leadership Training Calendar
- New Hire Training Calendar
- Learning Operations Management
- Hiring and Budgeting
- Competency Mapping
- Succession Planning
Apr 2011 – Mar 2016
Unit Manager - Training
Mphasis Ltd
Full-time · Pune, India
New hire Training, Tenured staff Coaching, Call Monitoring , Content development Managed L&D operations for technology business units; introduced competency-based training plans linked to role KPIs. Delivered leadership and behavioral programs using blended learning methodologies. Design and develop…
- Training delivery
- Content development
- Team management
- Team coaching
- stakeholder management
- training operations management
- train the trainer
Certifications
Train the Trainer
Langevin · 2014
Master Practitioner Neuro Linguistic Programming
Charles Saldanha · 2013
Yoga Teacher and Instructor
Indian Yoga Association · 2025
Instructional Design
Hewlett Packard · 2015
Testimonials
“Conflict Resolution through NLP : The focus on understanding the root cause of disagreements has not only improved our daily collaboration but has also fostered a much healthier, more transparent work culture, highly recommended





