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Shabbir Poonawala

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Shabbir Poonawala

Learning Operations Consultant

Shabbir Poonawala

LeadershipPuneOnline & Offline

About

Skilled at managing large scale training operations across New Hire Training, Tenured FTE and Leadership development for functional and behavioral training Certified HP Train the Trainer and Instructional Designer (Articulate 360, Canva, Mindsmith, Rise 360) Certified Train the Trainer Langevin NLP master Practitioner

Training Domains

Behavioral & Wellness
Stress ManagementMental Health AwarenessWorkplace Wellness
Leadership & Management
First-Time ManagersMid-Level LeadershipChange ManagementDecision MakingPerformance ManagementTeam BuildingConflict Resolution
Sales
B2B SalesB2C SalesConsultative SellingSales LeadershipSolution SellingNegotiation Skills

Education

  • EnglishBachelors

    VMU · 2011-2014

Work Experience

Nov 2016 – Jul 2024

Senior Manager - Learning and Development

ID Medical

Full-time · Pune, India

Directed the full learning strategy for corporate, clinical, and remote teams across U.K. healthcare markets. Led LMS transformation—migrated from legacy system to scalable digital platform supporting 5,000+ users, saving ₹50L annually. Designed and deployed organization-wide Leadership Development…

  • Leadership Training Calendar
  • New Hire Training Calendar
  • Learning Operations Management
  • Hiring and Budgeting
  • Competency Mapping
  • Succession Planning

Apr 2011 – Mar 2016

Unit Manager - Training

Mphasis Ltd

Full-time · Pune, India

New hire Training, Tenured staff Coaching, Call Monitoring , Content development Managed L&D operations for technology business units; introduced competency-based training plans linked to role KPIs. Delivered leadership and behavioral programs using blended learning methodologies. Design and develop…

  • Training delivery
  • Content development
  • Team management
  • Team coaching
  • stakeholder management
  • training operations management
  • train the trainer

Certifications

Train the Trainer

Langevin · 2014

Master Practitioner Neuro Linguistic Programming

Charles Saldanha · 2013

Yoga Teacher and Instructor

Indian Yoga Association · 2025

Instructional Design

Hewlett Packard · 2015

Testimonials

Conflict Resolution through NLP : The focus on understanding the root cause of disagreements has not only improved our daily collaboration but has also fostered a much healthier, more transparent work culture, highly recommended
Mayur Bhise, Site Lead, TTEC

Training Programs

Coaching for Success
Action Centered Leadership
Adaptive Leadership

Technologies

Articulate 360ADVCanvaADV

Clientele

Paragon Global PartnershipsTheody SvadhyayKaranji InfotechOrion Content Tech Soft Grill